One of our lucky colleagues, Corey Newell from SES Bristol got hands-on with the new Samsung Galaxy Fold 4 and Flip 4 before the unpacked event. Backstage Elite invited Corey to co-present a āFirst Impressionsā video all about the amazing new Foldable range....
News from PRS&
Alex
New Connected Living area in Stratford SES
This week we are proud to have supported Samsung UK in launching their connected living area in the Stratford Samsung Experience Store, hosted byĀ Dylan SolomonĀ andĀ Mike OlesenĀ (thanks for your support guys you are doing a amazing job!). The connected living area...
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`What has never changed at PRS&?`
Weāre continuing āCelebrating the Faces Behind 8 Years of PRSā ā an 8-day spotlight on the incredible OGs who have shaped PRS since day one. š
āØ Weāre back with the final question for our Managing Director, Stephen Cochrane! āØ
In this final part we asked, `What is one thing about PRS& which hasn`t changed since day one?`
Watch below for his great response!
We also were able to squeeze in one more question - `Which three words describe PRS& for you?
- Collaborative, Curious, Evolving
We couldn`t agree more!
Thank you for sharing Stephen Cochrane, here`s to many more years of being all of these! š„³
We will be back tomorrow to continue, āCelebrating the Faces Behind 8 Years of PRSā š
#PRS8Years #OGsofPRS #OurJourney
#samsungexperiencestores
#ourpeoplemakethedifference

š Welcome Back! š
`What has been the biggest change or innovation?`
Weāre continuing āCelebrating the Faces Behind 8 Years of PRSā ā an 8-day spotlight on the incredible OGs who have shaped PRS since day one. š
āØ Weāre back with our Managing Director, Stephen Cochrane! āØ
Sharing some incredible insight so far, check out below when we asked - `What has been the biggest change or innovation at PRS in your opinion?`
Tune in later today for the final part! š
#PRS8Years #OGsofPRS #OurJourney
#samsungexperiencestores
#ourpeoplemakethedifference

PRS Turns 8! š
`What drives you at PRS?`
Weāre continuing āCelebrating the Faces Behind 8 Years of PRSā ā an 8-day spotlight on the incredible OGs who have shaped PRS since day one. š
āØ Today, we find out all about our Managing Director, Stephen Cochrane!
In Part three, he shares what has driven him over the past 8 years and continues to drive him into the future with PRS&!
Watch below and stay tuned for more insight from Steve today and from our PRS originals for the next 8 days, who show us what PRS& is all about!
#PRS8Years #OGsofPRS #OurJourney #samsungexperiencestores
#ourpeoplemakethedifference

š Welcome Back! š
Weāre continuing āCelebrating the Faces Behind 8 Years of PRSā ā an 8-day spotlight on the incredible OGs who have shaped PRS since day one. š
āØ Today, we find out all about our Managing Director, Stephen Cochrane! āØ
We hope you enjoyed Part One, where Steve shared his first memories of PRS.
Now, in Part Two, he takes us through the reasons for the creation of PRS itself! š
Watch below and stay tuned for more insight from Steve and from our PRS originals for the next 8 days, who show us what PRS& is all about!
#PRS8Years #OGsofPRS #OurJourney #samsungexperiencestores
#ourpeoplemakethedifference

š What a Weekend ā PRS Turns 8! š
After an amazing weekend of celebrations, weāre keeping the party going all week long! Not only will we be sharing highlights from the celebrations, but weāre also thrilled to kick off āCelebrating the Faces Behind 8 Years of PRSā ā an 8-day spotlight on our incredible OGs who have shaped PRS since day one. š
āØ Today, we spotlight our Managing Director, Stephen Cochrane! āØ
In Part One, Steve shares his very first memories of PRS ā watch below! š„
Stay tuned for Part Two coming soon! š
#PRS8Years #OGsofPRS #OurJourney #samsungexperiencestores #ourpeoplemakethedifference

š Today, PRS& is Turning 8 ā Happy Birthday PRS& š
Since our birthday falls on a Saturday this year, weāre keeping the celebrations going for the next week! š
This year, weāre shining a spotlight on some of the incredible colleagues who have been with us since the very beginning ā the faces behind 8 years of PRS who have helped us grow and thrive into what we are today. š
Keep an eye on our socials from Monday 24th, as we dedicate 8 days to celebrating our OGs of PRS! Weāll also be sharing snapshots from the birthday celebrations across all of the stores and head office ā so get ready for a week full of appreciation, memories, and fun! š
For now, check out just how far PRS& has come by watching our video below! š
#PRS8Years #CelebratingOurPeople #PRSOGs #ThankYou #samsungexperiencestores #ourpeoplemakethedifference

PRS SES at Samsungās National Trainer Summit!
Earlier this year, 13 incredible delegates represented PRS at Samsung`s National Trainer Summit. Over two days, they got exclusive hands-on time with the brand-new Galaxy S25 series, working closely with Samsung national training team to soak up all the knowledge to prepare for launch!
š A huge thank you to:
š Elliot ( SES Leicester), Sam (SES Norwich), Owen (L&D), Reuben (SES Stratford), Jena (Contact Centre), Wale (SES Oxford Street), Joe (SES Edinburgh), Keith (SES Liverpool), Dylan (L&D), Jack ( SES Bristol), Lewis (SES Trafford), Mike (SES), Zaman (SES Westfield London), and Nasim (SES Canary Wharf).
Looking forward to the next one! š
At SES, when a major launch like this approaches, the preparation behind the scenes is immense. The work done by PRS L&D ensures every SES colleague can have effortless, confident conversations with customers. From roadshow training delivered by Owen and Dylan to post-Galaxy Unpacked follow-up training, every step is meticulously planned and executed.
š Well done to our L&D team, Owen Clayton and Dylan Solomonāon to the next challenge! šŖ
#Samsungexperiencestores #PRS #GalaxyS25 #NationalTrainerSummit #prspeople #excitingtimes #samsungunpacked #technews #technology #samsunggalaxy

šāāļø @ditchstagram7 , our General Manager at SES Trafford, is running the race of his life this Sunday ā all in aid of @mindcharity , the national charity PRS& proudly supports! š
If youād like to show your support and donate, go to this link š
https://www.justgiving.com/fundraising/prsliverpool202324
Josh, we are so proud of you ā we canāt wait to see those epic finishing line shots! šššŖ
#GoJosh #MindCharity #ProudMoment TeamSES #samsungexperiencestores #ourpeoplemakethedifference

šø International Women`s Day šø
Today is the final day of our `She is PRS` Campaign, thank you to everyone who contributed!
We continue spotlighting incredible women in our stores, our customer experience experts See below for Part Three š„³
Jade San - SES Oxford Street
My name is Jade, I`m a part time CEE, been with PRS since the beginning
Outside of PRS I also work as a freelance designer specialising in graphics and typography. I like to eat, travel and read market and trend reports.
A working day at PRS goes very quick, I mostly manage and audit stock counts at SES Oxford St.
There`s a demand for women in tech, we are at the forefront of technology, working here will no doubt help build the background and foundation of knowledge for any future careers - you will definitely learn something new everyday.
Marwa Sheikhuna - SES Stratford
Hi I`m Marwa. Outside of work I like to go on walks, go to the gym, eat with my friends and travel. I have also recently joined a women`s swimming club which I am enjoying. PRS is like a family, I love how culturally diverse it is and how everyone gets along with each other. It`s the perfect place to get into tech as a woman and there are always so many amazing opportunities to grow and develop. Having female managers at PRS is also very empowering and inspiring
Afruza Nazmin - SES Stratford
My name is Afruza and I am a CEE. I like to do henna, bake and be creative as itās one of my hobbies. I also like exploring new things with my friends. What I like about PRS is the success of culture and the diversity. You have a team thatās like a family and make work a very enjoyable environment.
To any females wanting to join, donāt be nervous! We have a big support system here!
Ameena Uddin - SES Stratford
My name is Ameena and I am a CEE. I like to spend time with my family and friends, I enjoy travelling to new places and reading. What I like about PRS is how the company celebrates different cultures and religions. Stratford store is that it feels like a family. To any girls who would like to join PRS Youāll be joining a team full of support from female colleagues.
#internationalwomensday #samsungexperiencestores

šø International Women`s Day šø
Today is the final day of our `She is PRS` Campaign, thank you to everyone who contributed!
We continue spotlighting incredible women in our stores, our customer experience experts and customer service advisors! See below for Part Two! š„³
Shae Smith - SES Trafford
My name is Shae and I have worked at PRS since January 2023. I am a CSA with a Level One certificate. I also recently did a Recruitment Executive Secondment with the People Team. I have a degree in Fashion Marketing and Management.
I am a vibrant, and charismatic individual with a flair for expressing myself creatively. Outside of work, I have a bold sense of style, wearing colourful fashion and leopard print. I enjoy a brunch date and singing randomly, bringing a lighthearted energy to those around me. Travel is also a big part of my life, as I love exploring new places and experiencing different cultures. I share my home with two adorable cats and my partner.
During my day you`ll often see me helping customers with sales or repair appointments. I am also always on hand to assist any colleagues with issues or questions they may have.
There are women throughout all different levels of business and continual encouragement to learn and grow. There`s a real family feel within my store, providing a very safe and inclusive environment
Emma Stewart - SES Trafford
I am a CSA at PRS
I like to think I`m hardworking and always busy, I like to have fun!
Outside of work I am a student journalist and spend my time writing blogs, making podcasts and interviewing people from different walks of life.
I spend my day at PRS helping customers and newer members of staff, I enjoy doing tasks in L1 too
-There are females in every aspect of the business, from CSA to management
Shanandha Srinivasan - SES Westfield London
I mostly spend my time outside of work exploring London and watching movies and series
I have been in the company for one good year and through all ups and downs it was a fun ride working with PRS and always found support either from management or colleagues to grow
#sheisprs #samsungexperiencestores #internationalwomensday2025

šø International Women`s Day šø
It is the turn of our incredible women in our stores, our customer experience experts and customer service advisors! See below for Part One! š„³
Ria Mamon -SES Stratford
My name is Ria, I am a CEE. Outside of work, I enjoy eating new foods, being in nature and exploring places . What I love most about working at PRS is the positive and inclusive atmosphere. From day one, I felt welcomed and valued, and itās clear that the company truly cares about its employees. At the Stratford store, the sense of teamwork is what makes each day enjoyable. For any women considering joining PRS, Iād definitely encourage you to go for it. Youāll be part of a team that empowers and uplifts each other, with strong female leaders who inspire and motivate us every day
Alyssa Joy-Baker - SES Stratford
My name is Alyssa, I am a CEE. Outside of work, I love to have me time. This could include listening to music, having long baths and plenty of sleep. Also self care is imperative to your mental health. Finally, travelling feeds my curiosity and sprit as i get to explore new places. I enjoy working at PRS, as you get to learn about different products and get to grown you own skills for example, become a L1. To any girls who would like to join PRS, go for it you wonāt regret it! You will be joining a supportive team who will treat you like family.
Natalie Hurtado - SES Oxford Street
Hey! I work at PRS as a Sales Assistant and Level 1.
As a person, I`m pretty quiet and calm. I enjoy anime, video games, and graphic design. Outside of work, I study graphic design at university. Also, I want to mention that I am autistic.
Everyone is treated equally, and women are respected just like everyone else.
Sharan Orobator- SES Trafford
I`m Sharon and I`ve only joined PRS recently, as a CSA.I`m currently studying dentistry at university. Outside of work and study I have a variety of interests. I play netball every week with my course`s team, sketch doodles all over my notebooks and attempt new songs on the piano
At PRS, you`re always encouraged to try your best in an environment where support is always there
#internationalwomensday #samsungexperiencestore

Progressing within PRS is such an achievement!
We would love to take this opportunity to congratulate some incredible colleagues who have recently stepped into brand new roles to advance their journeys at PRS. š
We are also proud to announce the arrival of new, highly experienced members of management - on behalf of everyone at PRS, Welcome!
Take a look at our next instalments below!
Daniel Thake - Promoted to Assistant Manager, SES Canary Wharf
Hey! Iām Dan and I will be taking the role of Assistant Manager in Canary Wharf! Have been with the company in Stratford for 5 years and feel ready to take on a new challenge with a different store. Outside of work I like to play guitar and keep active at the gym!
Nic Christoforou - Promoted to Assistant Manager, SES Edinburgh
My name is Nic, and I have just moved into the Assistant Manger role up in Edinburgh.
I enjoy getting out and about to travel, explore, and discover new places to eat and drink.
I was with PRS& at the very start before heading off to Australia, where I was lucky enough to live and travel for 4 years. When I returned home just over 1 year ago, I rejoined the Edinburgh team as Floor Manager.
I`m looking forward to the next chapter with my team in Edinburgh and feel excited for the next step in my career with PRS&
Let`s welcome new faces to our management team!
Neil Osborne - Floor Manager - SES Norwich
Neil William Osborne, I am Floor Manager of SES Norwich . I have 4 kids who the oldest is getting married in November. I spend my time building gundam with my kids and spending time with my dog Dante. Looking forward to progressing my journey at PRS
#promotions #newfaces #samsungexperiencestores #prspeople
