January 5, 2024 | Company News

SES Westfield London is OPEN

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The inauguration of the Samsung Experience Store at Westfield London marked the commencement of an exciting journey into the realm of innovation and customer-centric excellence. With eager anticipation, a lengthy queue of customers eagerly awaited the grand opening last Friday, setting the stage for an unforgettable inaugural week that surpassed all expectations.

Samsung Experience Store, London

From the moment the doors swung open, a wave of enthusiasm swept through the store, as customers were warmly welcomed into a world brimming with cutting-edge technology and unparalleled service. Throughout the week, our dedicated team spared no effort in ensuring that every visitor experienced nothing short of excellence, leaving an indelible mark on their minds and hearts.

The resounding success of our inaugural week stands as a testament to the collective efforts of all involved. Each member of the team played an integral role in orchestrating a seamless experience, from the meticulous planning by PRS Recruitment, PRS L&D, and PRS Solutions, to the strategic initiatives executed by the Marketing, Services, and Ops teams.

Samsung Experience Store, Westfield, London - Escalator

A heartfelt commendation is due to our esteemed colleagues at Westfield London, whose unwavering dedication and collaboration contributed significantly to the success of our endeavor. Their commitment to excellence and teamwork exemplifies the core values that define our brand.

As we reflect on the accomplishments of our first week, we extend our sincerest gratitude to everyone who contributed to this momentous achievement. Together, we have set a precedent for excellence and innovation that will continue to resonate with our customers for years to come.

Looking ahead, we remain steadfast in our commitment to delivering unparalleled experiences and pioneering solutions that enrich the lives of our customers. With boundless enthusiasm and unwavering determination, we embark on the next chapter of our journey, confident in our ability to redefine the boundaries of what’s possible in the world of technology and customer service.

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See us on Instagram

And we are live with our shiny new website! It's safe to say our old one was in need of a redesign. πŸ˜…

Thanks to all the colleagues involved and to @247creativeuk for pulling the design together. πŸ™Œ

This is not the end though as we will be evolving and adding to this new site so watch this space. πŸ‘€ For now though please take a look and let us know what you think. πŸ€” #newwebsite #redesign #workinprogress

Try it out @ www.prs-and.com 

#prspeople #ourpeoplemakethedifference #culturematters
#yomhashoah #neveragain
At PRS, we would like to wish you all a Very Happy St. George's Day!

#StGeorgesDay #PRSPeople #ourpeoplemakethedifference #SamsungExperienceStores #CultureMatters
Wishing all of our colleagues and customers celebrating, a Very Happy Vaisakhi!πŸŽ‰

#Vaisakhi #prspeople #culture #ourpeoplemakethedifference
#samsungexperiencestores
Eid Mubarak to all of our colleagues and customers who are celebrating. Wishing you and your loved ones a very happy Eid celebration

#eidmubarak #eid #prspeople #ourpeoplemakethedifference #samsungexperiencestores
On behalf of all of us at PRS, we would like to wish all those celebrating a very Happy Easter, filled with love.....and ALOT of chocolate!

#easter #prspeople #ourpeoplemakethedifference #samsungexperiencestores
It's our 7th Birthday!!!!! πŸŽ‚ 🎈 

In our short 7 years - so much has happened and the nostalgia is very real when playing our birthday reel

As PRS& continues to grow and expand, it is important to reflect on the achievements and milestones of the past few years - with some big numbers!! ✨ 🎊 

Since 2017, PRS has sold an eyewatering,

1,247,909 units from:-

3,608 different products across so many ranges, from TV to Phone to Tablet and much, much more along the way!

We have welcomed over 1670 colleagues so far, accomplishing amazing things and learning important skills to grow within our business 

We have repaired approximately 219,000 devices!!

We have welcomed 9,331,499 customers through our doors since 2017 and counting!!

Not to mention, our store openings, our launches, our training platforms and everyone involved to ensure everyone is confident about our products and the way we do things that little bit differently

Not forgetting our incredible culture where we come together to celebrate each other, our religious festivals and awareness events! 

 
None of it would be possible without our incredible colleagues living by our values every day and creating a culture for ourselves and for our customers to want to be a part of.

Happy 7th Birthday to PRS&, with so many more to come! 🎈 ✨ 

#itsourbirthday #prspeople #culturematters #ourpeoplemakethedifference #samsungexperiencestores
In the final chapter of this epic, week long #internationalwomensday we are proud to talk about our greatest achievements to date!

Thank you for joining us on this Six-part podcast, watch out for more in the future, where we will talk about lots of topics from all areas of our business!

#internationalwomensday #ourpeoplemakethedifference #culturematters #samsungexperiencestores
As part of our fifth chapter of our six-part mini podcast for International Women's Day, we talked about everything around our work/ life balance. Join us!

#internationalwomensday #prspeople #ourpeoplemakethedifference #samsungexperiencestores
Hey everyone!
To continue with our #internationalwomensday six-part podcast, with our PRS women. watch Chapter 4 here, where we talk about the topic of challenges within our experiences we have ( or haven't) faced in our careers to date as women!

Take a look now!

#prspeople #internationalwomensday #ourpeoplemakethedifference #samsungexperiencestores

Talk to our team of technology retail experts.